Effective Fall 2018, this certificate is no longer being offered at Middlesex Community College. However, continuing students already enrolled in this program may continue to pursue this certificate using the information below to ensure all requirements are met. It is highly recommended that current Customer Service Management students meet with their advisor to discuss all options.

Credit Certificate Program

This ten-course, 30-credit certificate is designed for an individual seeking a foundation in customer service or who is interested in starting one’s own business. The program will provide the knowledge, skills and attitudes necessary to enter the field or to complement experience already acquired on the job. Successfully completed courses will apply to an Associate in Science degree in Marketing.

This page updated 1/10/18