This ten-course, 30-credit certificate is designed for an individual seeking a foundation in customer service or who is interested in starting one’s own business. The program will provide the knowledge, skills and attitudes necessary to enter the field or to complement experience already acquired on the job. Successfully completed courses will apply to an Associate in Science degree in Marketing.  Learn More About This Program >

Program Coordinator

Susan Lugli
Associate Professor, Business; Program Coordinator, Business Administration and Marketing Business Administration/Marketing
Phone: 860-343-5840
Email: slugli@mxcc.edu
Office Location: Wheaton 313

Graduation Checklist

Customer Service Management Certificate – Graduation Checklist

A Graduation Checklist is a printable list of course requirements you will use when you meet with your academic advisor each semester.  The checklist helps you keep track of your progress from when you first enter MxCC to when you are ready to graduate.

Certificate Requirements

This page updated 7/9/17