This certificate is designed for an individual seeking a foundation in customer service or who is interested in starting one’s own business. The program will provide the knowledge, skills and attitudes necessary to enter the field or to complement experience already acquired on the job. Successfully completed courses will apply to an Associate in Science degree in Marketing.

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Graduation Checklist

Customer Service Management Certificate – Graduation Checklist

A Graduation Checklist is a printable list of course requirements you will use when you meet with your academic advisor each semester.  The checklist helps you keep track of your progress from when you first enter MxCC to when you are ready to graduate.

Customer Service Management by Certificate Requirements



+ ENG*101 Composition 3
+ BMG*204 Managerial Communications 3
+ COM*173 Public Speaking 3
+ BMG*202 Principles of Management 3
+ BMK*201 Principles of Marketing 3
BBG*115 Business Software Applications or

CST*201 Management Information Systems

+ BMK*123 Principles of Customer Service 3
BMK*106 Principles of Selling 3

Select two of the following:


+ BMK*216 Internet Marketing
BMK*103 Principles of Retailing
+ BMK*230 Advertising and Promotion

BMG*210 Principle of Org. Behavior

Total Credits:


+This course has a prerequisite.