This step provides you with helpful tips to ensure that you will do well in online learning.  You may also watch a series of videos for college success.

1. Take a self-assessment test to see if you are well prepared for online learning.

SmarterMeasure (formerly READI) test is designed for you to self-diagnose your strengths and weaknesses in online learning. Click here for info on how to take the test, how to evaluate the test result, and how to improve a weak area.

2. Get prepared prior to the start of class.

  • Go over the first THREE steps of the Online Orientation to ensure you are ready prior to starting your course.
  • Watch the Video on what it takes to be successful in distance learning.

3. Carefully read all class documents and follow the instructions closely.

  • Read the welcome message from your instructor.
  • Read the syllabus, course overview, or course outline; these documents provide an overview of the course.
  • Print or download the syllabus and assignment files to your computer for references in case you are unable to access your online course due to technical problems.
  • Read all course documents carefully to follow instructions for class assignments. When you have questions about a class assignment, ask your professor immediately.

4. Keep pace with the class reading and assignments.

  • Visit the announcements and check emails every time you log on. Your instructor may use announcements and email as the major communication channels to provide you with updated class information. You must read announcements and email from your instructor regularly.
  • Follow the deadlines your instructor sets. The deadlines for assignments may be indicated in syllabus, course overview/outline, or posted on the calendar.
  • Do not put assignments off till the last minute. Be proactive-submit all assignments early. By doing this you can ensure that you have time to deal with any last-minute technical issues that might arise and still meet all deadlines.
  • When you have questions about the class, ask your instructor immediately.
  • Do not use mobile devices (e.g. Smartphones -iPhone, Blackberry, Android, etc.; Tablet PCs – iPad, Samsung Galaxy, etc.) to submit any course assignments (e.g. discussions, email, assignment drop boxes, online tests, etc.) since Blackboard is not fully compatible with mobile devices. You may be able to browse information in your online courses with a mobile device.  Click here for more information about using mobile devices in Blackboard.
  • Have an alternative plan to access the internet in case you have technical difficulty at home. Use a computer in an MxCC lab, local library, or at a local school or friend/relative’s home.
  • If you are unable to complete a class assignment on time due to illness, textbook problem, or family emergency, please inform your professor immediately.
  • Click here for more College Success Tips.

5. Report and resolve technical problem promptly.

Whenever you encounter a technical problem with your online class

  • Contact Technical Support Center with Ticket Submission or phone support. You should bookmark this web site for later reference.
  • If you have missed a deadline due to technical issues, you MUST notify your instructor immediately.
  • Should the technical problem persist, report this to MxCC Distance Learning using one of the following methods:
    • Call (860) 343-5756
    • Email to mxccdistance@mxcc.edu
    • Stop by the Distance Learning offices in Founders 131/131A, Middletown Campus, Office hours: M-F, 9:00 am – 5:00 pm

6. Disclaimer

It is your responsibility to ensure your computer is set up correctly for accessing online class information. You must also complete all class work on time in order to satisfy the academic requirements of an online class. You are responsible for dealing with technological issues proactively so your course performance will not be affected.