Coronavirus information and support for MxCC students


Please see the CT Colleges and Universities COVID-19 Mask & Social Distancing Guidelines if you’re planning on coming to campus or taking on-ground courses.

As we transition to being a “virtual campus” amid Coronavirus precautions, MxCC will be attempting to maintain much of the same services that we offer our students regularly online. We have created this page to provide information that will hopefully make this transition easier for everybody.

Upcoming Events

Thu 13

Accepted Students Day-VIRTUAL

August 13 @ 10:00 am - 5:00 pm
Sat 15

MxCC Super Saturday In-Person Registration

August 15 @ 9:30 am - 2:30 pm
Mon 17

Ask an Ambassador Chat Session-VIRTUAL

August 17 @ 1:00 pm - 2:00 pm


Registering for Fall 2020 Courses

To register for fall courses, please follow the instructions on our registration page.

Taking Classes Online

For ONLINE, HYBRID, LRON, and OLCR classes, students will use Blackboard for their courses. Please log into Blackboard as soon as possible to prepare for online learning. Instructions for logging into Blackboard can be found here. It would be beneficial, for success in online courses, to have a fairly good (robust) PC, Macintosh Computer, Laptop, or mobile device (like an iPad or tablet) with good speakers, microphones, or headset with speaker and microphone.

Help from the MxCC Technology Center

As we have transitioned to a completely online campus, this has caused some students heightened anxiety because of the need to navigate a new world of technology at home.

Please know that the Technology Center team is in place and prepared to provide ongoing support for students 7 days a week. We will be able to help with a wide range of technical and computer-related issues.

Students can reach the Technology Center to receive the technical assistance that they need:

  1. REACH US BY PHONE 860-343-6922: Call the TECH CENTER 24 hours a day to leave a message for a member of our technical staff.  When you leave a voicemail an email message will be forwarded to our team. You will receive a reply within 24 hours.
  3. REACH US ON TEAMS: MX-Technology Center – a group within our community
  4. HOURS of OPERATION: Monday-Saturday 9:00 a.m. to 6:00 p.m. and Sunday 12:00 p.m. to 6:00 p.m.
The Technology Center is brought to you by Professor Donna Hylton and her team of dedicated Technology Center students!

Help With School Work


The Academic Success Center is available for e-tutoring for MxCC students. Please see the following instructions for requesting online tutoring and submitting papers for review.

Tutoring Services for Center for New Media Students

Need help with your Center for New Media (CNM) courses? We offer virtual tutoring to CNM students in the following subjects: Adobe CCS, Protools, WIX, WordPress, and MS Office ( PowerPoint, Word, Excel)

Click here for CNM tutoring >

Retention Services

Are You…

  • Concerned about your academic progress?
  • Having difficulty in any of your classes?
  • Having a hard time adjusting to the online coursework format?
  • Facing personal issues that are affecting your academics?
  • Struggling to get it all done (time management)?
  • Need assistance with study skills, note taking, remembering what you learned, test-taking?
  • Considering withdrawing from a course?

I can be contacted through email:

Want/need to meet virtually? Email me to make arrangements.

Here are a few links from the Retention Services website that may help you as you finish out the semester:

Here is a link to the withdrawal form if you need it. Before you use it though, be sure to confer with your Professor about whether withdrawing is the wise option.  That is a topic I am available to talk with too.  There can be serious financial aid implications for withdrawing.

Remember, in time of change and stress (sounds like now) sticking with or getting into good habits is critical. Here is a link to an important infographic: What Successful Students Do

Virtual Library

If you have library materials, calculators or computers checked out from Middlesex Community College (or MxCC@Platt) that are due on or before June 1, 2020, please see the following instructions for returning them.  As you know, the campus is closed and there is no reopening date scheduled yet. The college has extended the drop-off dates for you to return your items. This is your last opportunity to return the library items that you have checked out in person at this time. The library building is closed; please follow instructions below to return items to campus.

The college has extended the drop-off dates for you to return your items as follows:

Drop-Off Dates and Times:

Wednesday, May 27, 2020    10am – 2pm

Thursday, May 28, 2020         10am – 2pm


Drop-Off Location:

Middlesex Community College

100 Training Hill Road

Middletown, CT 06457

Drop-Off Instructions:
When you come on campus you will park in the UPPER LOT.  Please park your car at a distance from other cars, utilizing every other space.  Once you park, walk to the entrance to SNOW HALL.  There will be signage to indicate where to line up to make your return.  You must wear a mask and practice social distancing (10 feet apart). 

Once it is your turn you will approach the table.  Once at the table you will speak to the attending staff member, indicate your name, banner ID number and you will read the barcode number/machine number to the associate.  She will log the information and you will place your item into the appropriately labeled box.

Once you drop off your item you will need to go directly back to your car and depart the campus.

The library staff will collect books, calculators and other media, such as DVDs.  Please remember to bring the charging cables, bags, cases, etc. when making your return.

If you have any further questions, please contact the library.  Thank you.

Log into your Library Account to View your Checkouts

Chat with Library Staff

Email the Library Staff

Call the Library and Leave a Voicemail:  860-343-5830

Career Counseling Resources

As always, our Career Development and Counseling Center has a robust online resource library to help you with career and major exploration, transfer planning, and searching for jobs on the CDCC website.

Counselors are also available by email to assist students:

Current MxCC students may join us each week day (M-F) from 9:30-11:30 a.m. and 1-3 p.m. for live chats and career develop and counseling help by clicking here.

Listening Lounge

The MxCC Listening Lounge is now available to support students virtually! The Listening Lounge offers free and confidential counseling services for MxCC students experiencing emotional and mental health issues throughout the academic year. To make an appointment, please use the booking calendar.

Magic Food Bus

Magic Food Bus shoppers can go to Amazing Grace Food Pantry, located at 16 Stack Street in Middletown on Wednesdays and Fridays, 11:00 a.m. until 4:00 p.m. Please indicate you are an MxCC member – bring your student or employee ID just in case.


Ship Back Your Rental Books!

Rental books are due back at the MxCC bookstore, which is closed. We’ve made it easy to return them!

Please check your rental account email for your rental reminder. In the rental reminder email is a link for a free FedEx shipping label and packing list. Print your free return label, and ship your books back to the bookstore as soon as possible. Be sure to print and include the packing slip along with your books. FedEx drop boxes are plentiful throughout the area, including at Walgreens, Staples, and, of course, FedEx. FedEx can also print labels and has free boxes at their stores or you may recycle a box from home.

Summer books are available online and currently shipping for free at

Thank you and stay safe!

The campus closure means that the Follett Bookstore located in Founders Hall is also closed. This has caused adjustments to how you will obtain, and return, course materials through our campus bookstore.

In order to facilitate the learning process and make your eLearning experience more dynamic, our campus store is offering four options to supplement and support your efforts:
1 – FREE Online Shipping Offer.  Visit the campus store website for Free Shipping on all items with no minimum purchase.  This includes various formats of course materials, supplies, apparel, technology, and more.
2 – Access to eBooks AT NO ADDITIONAL CHARGE.  Visit the campus store website to gain access to eBooks at no additional charge with your college email address (ending in .edu).  You can access up to 7 eBooks for the designated period free of charge.
3 – FREE Access to Lumen Learning OER Courseware.  Lumen Learning, the OER partner of Follett Bookstores, is offering FREE access to courseware to help supplemental content, and offer additional resources to faculty.  Click here to learn more
4 – FREE SHIPPING on all Rental Returns and Deadline Extensions.  The campus store is offering free shipping return labels and is also extending the non-return period without penalty to assist with increased returns by mail.  Click the COVID-19 message on the home page of the campus store website.

Enrollment Services

(Admissions, Registration, & Financial Aid)

Need to talk to someone in enrollment services? The following times have been designated for WebEx meetings with our Enrollment Services staff. They will be ready to chat about everything to do with applying to the college and enrolling for classes. Click on any of the days/times below during the designated times to join the chat.

If you would prefer, you may email Enrollment Services staff, they will respond in a timely manner. Please note that all official college business must be conducted via the student’s college assigned email.

Financial Aid

If you need to reach the Financial Aid office, you may email or call 860-343-5741 to speak with a Customer Service Representative. Please note that all official college business must be conducted via the student’s college assigned email.

Drop-In Financial Aid Webex meetings are also available on:

Virtual FAFSA Help Sessions

MxCC’s Financial Aid Office will offer “virtual” help sessions for current and prospective MxCC students who need help completing their 2020-2021 Free Application for Federal Student Aid (FAFSA) or have FAFSA related questions. Students will meet remotely with a Financial Aid Representative via a WEBEX chat room.  Students must be able to access the FAFSA website from their own computer to complete the application. We kindly ask that you visit the FAFSA site to create your FSA User ID (if you/parent does not already have one) and fill out as much of the FAFSA as you can, such as the demographic information, prior to the virtual meeting.

Continuing Education

Questions about Continuing Education courses? Email them here.

Notice to students: Please be advised the the deadline to apply for graduation as been extended to May 1st, 2020.

Please also be advised the deadline to withdraw from a class/classes has also been extended until May 1st, 2020.


Need to meet with an academic advisor?

Advising faculty and staff are working remotely and can be contacted through email.

Current students should reach out to their assigned academic advisor (usually, your program coordinator). You can find your assigned advisor by logging into myCommNet and accessing “DegreeWorks” or by reaching out to Elizabeth Slupski ( Search for individual faculty and staff email addresses in our employee directory.

New students can book an appointment through the Advising Appointment Calendar and will receive an email the next business day with information on how to connect to the WebEx virtual meeting. Students should have their Financial Aid/payment options finalized before the meeting as well as their English and math Placement (see Accuplacer webpage for more information Students can email with any questions.

Other Resources


(July 24, 2020)

Diplomas are in the mail!  If you completed all of your graduation requirements in time for the June 4 Virtual Commencement Ceremony, your diploma was sent to the address you gave us on your Graduation Application Form.  If your diploma does not arrive by next Friday, July 31, please email

If you are a “summer completer,” your diploma will be sent to you, once final grades are recorded for the summer session and graduation certification is complete.  Diplomas are expected to be mailed the week of August 24th.