ORGANIZATIONAL COMMUNICATION (PART 1)
Communication essentials; interacting with stakeholders and teams

ORGANIZATIONAL COMMUNICATION (PART 2)
Organizational structure and systems; networking, interpersonal interactions and public speaking

BUSINESS WRITING AND DOCUMENT PRODUCTION
Business writing; publishing web documents, hard-copy documents, and meeting minutes

TECHNOLOGY AND INFORMATION DISTRIBUTION
Researching, gathering, compiling, and analyzing data and information; networks for information distribution and maintaining, backing-up, and storing data

OFFICE AND RECORDS MANAGEMENT
The basics of creating functioning and productive workspaces; obtaining and managing resources for your office and working in a virtual office

EVENT AND PROJECT MANAGEMENT
Event and travel management: coordinating virtual meetings; project management, time management and negotiations

HUMAN RESOURCES
Human resources functions, duties, and processes; employee files, records and training

FINANCIAL FUNCTIONS
Organizational finance: budgeting, financial statements, and financial transactions; banking process and the bank statement reconciliation process

WORKPLACE BEHAVIORS
Goal setting and creativity; problem solving, decision making and time management

BECOMING AN ADMINISTRATIVE ASSISTANT AND ADVANCING YOUR CAREER
Job duties, responsibilities and personal characteristics of administrative assistants

INTRODUCTION
Learn about best communication practices, expectations and how to make yourself a viable asset to any team.

EXCEL
Understand how to work within Microsoft Excel. Enter data and create worksheets, cover advanced topics like using formulas, visualizing data and how to collaborate with other Excel users.

WORD
Create and edit Word documents. Learn to use tables, images, illustrations, and change page layout. Additionally, you’ll cover how to review and collaborate on documents, manage mailings and protect documents.

POWERPOINT
Develop PowerPoint presentations from start to finish. Understand how to format your presentations, and include advanced elements like effects, illustrations and tables.

OUTLOOK
Master Microsoft Outlook by learning to work with messages, organize contacts, manage an inbox and work across multiple email accounts.

ACCESS
Complete the course by developing an understanding of Access. Receive an overview of the user interface before moving on to covering tables, queries, forms, reports and macros.