Student Retention Services


Are you …

  • Concerned about your academic progress?
  • Having difficulty in any of your classes?
  • In need of assistance with study skills (note taking, memory, reading, test taking)?
  • Facing personal issues that are affecting your academics?
  • Finding it hard to balance school, work and personal life?
  • Struggling with getting it all done (time management)?
  • Unsure of what to major in?

You can book an In-Person appointment or a Virtual appointment with one of our Retention Team staff members. We care about your success!

Book an In-Person Appointment Book a Virtual Appointment

Want to Learn Effective Study and Learning Techniques?

(Highly recommended resources)

  • Check out the website.  Thomas Frank has amazing videos, podcasts, blog posts, tools and resources to help college students!  Read his free book, “10 Steps To Earning Awesome Grades (while studying less).” The CIG knows the best apps to use too!
  • For helpful study guides and tips, click here and here.
  • For Subject Specific Study Sites, click here.
  • – A broad set of college life categories of short articles. For example: “Should I Be Withdrawing  from a class?”  Article topics you can’t easily find elsewhere. Categories include: Handling the workload, Choosing Your Academic Path, Interacting with Professors, Overcoming Challenges Along the Way, Finding Balance….
  • Not being as productive as you can be?  Give yourself a tune-up.   Assess your Study Skills:
    A great tool!  Easy to Use.  Extremely useful.
  • Expert Guides on how to study for college

Support at MxCC

Academic Advising at MxCC  
Get to know your advisor! All MxCC students are assigned a faculty advisor who helps students make an “Academic Plan” of the best course selections for his or her degree.  This is a huge resource for students! (You can find out who your advisor is by logging on to your myCommNet account. Once logged on click on Banner Self-Service >Student Records >View student information>select the term Spring 2016 only>Scroll down to primary advisor.)

Academic Advising Week is a time for all students to schedule meetings with their advisor to discuss their progress at MxCC, career focus and transfer potential, course schedule for the following semester… and more. Sign-up sheets are posted at least one week prior to Advising Week.

Career Development and Counseling Center
The Career Development and Counseling Center provides comprehensive career, academic, transfer and guidance services for all MxCC students. Professional counselors are available to assist students with wide range of questions and concerns throughout their academic careers.

The Center is located in Founders Hall, Room 121. Click Career and Transfer Planning on the MxCC web site to learn more about our services. Students also are encouraged to stop by the office or call (860) 343-5826 to schedule an appointment.

Financial Assistance 
Work-Study may be awarded as part of a student’s financial aid package. The Federal and CAP Work program provides funds for students to be employed while enrolled, at least half-time per semester, in an eligible program of study. Students may gain part-time work experience through employment opportunities at the Middletown campus or through Community Service Program (off campus). For additional information please contact the Financial Aid Office at (860)343-5741 or visit  them in Founders Hall, Room 132.

MxCC Foundation Scholarships are given out each spring. Eligible students must apply to be considered. To view the scholarships applications and get more information please visit the foundation’s website.  The application form lists criteria and required materials that must accompany a completed application.

Jean Burr Smith Library 
The Jean Burr Smith Library offers book loans (physical and ebooks), computer labs, study space, and support from librarians.

Military and Veterans Support
The Veteran’s OASIS Center is located in Chapman Hall, Room. It is open Monday-Thursday 9a.m.-8p.m., Friday 9a.m.-4:30p.m., and Saturday 9a.m.-1:30p.m. For additional information please contact, Peter Galgano at (860)343-5797 or

Students interested in applying for veterans’ benefits should contact the Records Office at (860)343-5724.

MxCC Academic Success Center
The Academic Success Center offers online tutoring to MxCC students at no additional cost throughout the fall and spring semesters. Our goal is to guide and help you achieve success in your academic career. The ASC offers tutoring in a variety of subjects. Some popular subjects include: English, Math & Statistics, Biology, Chemistry, Physics and Engineering. Students may schedule an appointment or drop in for tutoring at

MxCC Computer Labs
The MxCC Computer Labs are located in Wheaton Hall, Room 305, Snow Hall, Room 412, and Learning Commons on the Middletown campus, and in Rooms 217 B & C at MxCC@Platt.  These labs are available to any student who has an active NetID and password, and provide access to current versions of software that are used in courses taught at the college including word processing, graphic design, multimedia, programming, accounting, and computer aided drafting (scanners are available in Snow Hall).  Check with the Help Desk at (860) 343-5711 for current hours.

Student Activities 
The Student Activities Office brings fun, enrichment and involvement to the MxCC campus! The office works with the Student Senate, campus clubs and organizations to assist in the administration and planning of co-curricular activities designed to enhance the classroom experience and to provide opportunities for student leadership development.

Student Retention Services 
This service assists students who need one-on-one attention while enrolled at the college and those struggling with issues that could interfere with their attendance and/or progress at the college.

Support for Students with Disabilities
MxCC students who may require special accommodations should contact the Office of Disability Support Services at (860) 343-5879. Students are also encouraged to disclose their disability to the Dean of Learning and Student Development at (860) 343-5866 upon notification of admission to the college, so that our support staff is able to provide appropriate assistance.

Off-Campus Resources

MxCC is fortunate to be located in towns that provide exceptional community services.  Please feel free to contact any service for support you may need.  We are happy to make the first call for you, if necessary.

Essential Tools

Student Handbook
Want to Learn the Most Effective Study and Learning Techniques?
Goal Setting
  •  Info and template for college students
  •  Subscribe for free. Make this site part of your daily routine.  “Happiness and fulfillment in life doesn’t come automatically.”  Real simple steps toward “personal prosperity.” It will speak to those facing setbacks, lacking motivation, feeling unfilled and having bad habits.  Just do it.
Time Management/Stress Management/Test & Math Anxiety
Calculating your GPA

The grade point average is a numeric representation of your cumulative performance at MxCC. To calculate your GPA, multiply the grade point for each course, add up all the resulting grade point totals and divide by the total number of credits. For example, in one semester you take five 3-credits courses and receive an A, B+, B, C+, and C. To calculate your semester GPA, multiply each grade point by the number of credits: (A) 4.0 x 3 = 12.0 (B+) 3.3 x 3 = 9.9 (B) 3.0 x 3 = 9.0 (C+) 2.3 x 3 = 6.9 (C) 2.0 x 3 = 6.0 Total = 43.8 Divide the total 43.8 by 15 credits (total credits for the semester) = 2.92 semester GPA.

Your Syllabus: Learn to Love It
Grade Tracker

The Grade Tracker tool allows you to keep track of your grades so you know exactly how you are doing in your classes. It is also a way to help you be proactive and reach out for help when you receive a poor grade. There are many ways to reach out for help at MxCC a few would be setting up a meeting with your professor, using our free tutoring or meeting with our retention specialist.
Blank Grade Tracker
Sample Grade Tracker
Online Schedule Maker 1
Online Schedule Maker 2

Tips For Catching Up
How To E-mail Your Professor
Career Paths- Knowing where you’re headed helps keep you in school!