Not Able to Log On to Blackboard Learn?

If you are not able to logon to the myCommNet site, click here for help.

Common problems when logging on to Blackboard Learn

The followings are common errors you may see if you attempt to enter to your online class through myCommNet (http://my.commnet.edu).

• Error 1: When you click on the Blackboard icon, you see a blank screen or a small box appears and disappears quickly and you don't see the next page.
  This problem might be caused by pop-up blockers "built in" your web browser or software on your computer. In your browser, either disable the popup blocker or allow "https://ctccs.blackboard.com" and "http://my.commnet.edu" in the Blocker setting.

  Click here for a website that may assist you in turning off pop-up blockers. For more information, please refer to your software’s help resource to find out how to turn-off your pop-up blockers.  

• Error 2: "Your instructor has denied access."
• Meaning: You are currently denied access to your class by your instructor.
  

  Solution to Error 2: Contact Distance learning at 860-343-5756 or mxccdistance@mxcc.commnet.edu and provide your name, Banner ID, and course information with course reference number (CRN), title, and term.