Troubleshooting Tips

The problems listed below are scenarios of common problems reported by MyCTState/Blackboard users. Read the problem statements careful. If a situation applies to you, try the suggested solutions. If none of the troubleshooting solutions work, please contact Distance Learning during our office hours at 860-343-5756 (Mon-Fri, 8:30 am – 5:00 pm) or Support Center at 860-723-0221 at anytime.

Other Problems not Listed

You may click here for more problems on Blackboard and possible solutions.